The Department of Trade and Industry (DTI) through the Philippine Trade and Investment Center (PTIC) in Singapore supported the Philippine delegation to CommunicAsia 2014 to further enhance the country’s position as Asia’s e-services hub and global leader in information technology and business process management (IT-BPM).
“In participating in Asia’s largest integrated information and communications technology (ICT) exhibit, the Philippines continues to boost its standing as global leader in IT-BPM with its triumphs in this industry and emerging associated high value processes such as software and applications development, game and creative content development, and big data and business analytics,” DTI Undersecretary Ponciano C. Manalo, Jr. said.
CommunicAsia 2014 ran from June 17 to 20 at the Marina Bay Sands in Singapore. The Philippine delegation to this exhibit was led by the Information Technology and Business Process Association of the Philippines (IBPAP), the enabling association for the IT-BPM industry in the Philippines, and the Department of Science and Technology-Information and Communications Technology Office (DOST-ICT Office), the lead implementing agency of the Philippine government’s ICT related efforts.
The PTIC in Singapore initiated discussions between the Philippine delegation and Singaporean companies during the event. The delegation was composed of telecommunication companies Bayan Telecommunications, Globe Telecom, Philippine Long Distance Telephone Company; global sourcing companies ADEC Group, The Results Companies; contact center services companies Celo Business Solutions, Inc., Magellan Solutions Outsourcing, Inc.; IT solutions and services providers Exist Global and Pointwest Technologies; and employment screening service company Vanguard Screening Solutions.
These leading Philippine IT-BPM and support companies showcased the country’s comprehensive offerings and capabilities in areas such as information technology, cloud computing, mobile, wireless solutions, broadband, managed services, internet, IT-enabling services, data center, international gateway facility (IGF) services, contact center services, back-office, data processing solutions, and employment screening services.
“The DOST-ICT Office is committed to provide global exposure to innovative local ICT companies and enable them to be globally competitive. Participation in leading tradeshows like CommunicAsia empowers the local ICT industry to gain foothold in the global market. We look forward to opening opportunities through CommunicAsia 2014 and be able to present our own ICT brands as the rest of the global industry players,” DOST Undersecretary and ICT Office Executive Director Louis Napoleon C. Casambre said.
Manalo noted that the Philippines has a reliable ICT infrastructure and a globally competitive incentive scheme.
“With its existing cyber parks and IT companies nationwide, the Philippines has not only remained as the leading e-services hub of Asia but also as a major outsourcing services provider for American, European, and Japanese firms,” Manalo added.
Manalo said that the country has attained rapid growth in its IT-BPM industry because of its core strengths such as a vibrant economy, conducive business environment, availability of well-educated and English-speaking labor force, low labor cost, and advance telecommunications infrastructure.
“The ICT and BPM sectors are central to the Philippines sustained economic growth. The DTI will continue to offer support to businesses in these sectors as we seek to attract high-quality investment from Singapore and the region. CommunicAsia offers us a unique platform to display our service solutions across sectors and technologies, exchange knowledge with international experts and witness latest developments,” PTIC-Singapore Commercial Counsellor Glenn G. Peñaranda said.
CommunicAsia presented the widest array of technologies and solutions that enable businesses to adapt to the latest industry trends and retain their competitive edge. According to industry reports, big data and business analytics, social media, OTT or over-the-top content, multi-platform screening, and CYOD or choose your own device are some of the key trends for this year.
Manalo noted that with its mature IT-BPM industry, the Philippines is poised to lead in the global big data and analytics market.
“The Philippines has emerged as a go-to source for IT-BPM and similar industries. Together with the government, we continue to seek and enhance partnerships with local and foreign companies to further strengthen the country’s number one standing for voice IT-BPM services and global leadership in non-voice services,” IBPAP President and Chief Executive Officer Jose Mari Mercado said.Philippine Ambassador to Singapore Antonio Morales (center) visits the Philippine delegation. With him are (from left): Jose Mari Mercado,IT and Business Process Assoc President and CEO; Nikko Acosta, Globe Telecom Enterprise Group SVP; Patricia May Abejo, DOST-Information and Communications Technology Office Cyberservices Group Director and Glenn Peñaranda, Philippine Trade & Investment Centre-Singapore Commercial Counsellor Ambassador Morales (center, 2nd row) with the Philippine delegation comprised of IT and BPM companies PTIC-Singapore Commercial Counsellor Glenn Peñaranda (rightmost) with executives from Celo Business Solutions, a Contact Center services company