In ensuring sustained interface with its registered investors and creating opportunities for businesses to grow in the Philippines, the Board of Investments (BOI) established the Strategic Investors Aftercare Program (SIAP).
The SIAP is a proactive program that aims to create a high quality, trust based, working relationship of BOI and existing investors to ensure continuing business in the country.
“We appreciate the optimistic feedback of a number of investors in the efforts of BOI’s Strategic Investors Aftercare Program (SIAP) to establish strategic and long-term business partnership with them.” Department of Trade and Industry (DTI) Undersecretary Ponciano C. Manalo, Jr. said.
From January to June this year, the BOI's investor aftercare team gathered a 96.5 percent satisfaction rating from 42 companies it has visited.
Manalo said that in these regular visits to registered companies, the BOI provides investors with updates on investment policies and sector developments, and conducts interactive client feedback mechanism by encouraging investor’s participation through feedback and suggestions.
“We were surprised that a program like this actually exists. We hope the BOI will be able to help more investors in the future.” 5M Star Builders Incorporated President and General Manager Rodolfo P. Derecho said in his feedback to BOI’s investors aftercare team.
“(The SIAP) gives investors a helping hand in navigating the complexities of all the miles. Kudos to the SIAP officers for their effective and efficient service.” MyIsland Corp. President Wilfredo Bacareza, Jr. also said.
Manalo said that with this confidence given to BOI’s investment aftercare team, the DTI and BOI expect that existing investors will continue to operate, expand and diversify in the Philippines. Likewise, new investors will be enticed to set up businesses in the country.
“Once a business is registered at BOI, we ensure that bureaucratic impediments are minimized and speedily addressed.” Manalo said.
He added that our aftercare strategy is designed to open up new business opportunities, network with potential business partners as well as provide practical business solutions.
“Rather than waiting for investors to seek assistance, our aftercare team reaches out to discuss value propositions and resolve business-related concerns.” Manalo said.