The Department of Trade and Industry (DTI) recently awarded three (3) companies for organizational improvement and performance excellence. At the recently concluded 2014 Philippine Quality Challenge (PQC) Awarding Ceremonies and Forum, Taters Enterprises, Inc., Eurotel Hotel Makati, and Clinic Systems Inc. (Alabang Medical Clinic Branch) were recognized for the improvement in their management systems and practices.

“We have been promoting this quality challenge, encouraging companies to stretch themselves and aspire for excellence because whether you like it or not, the competition is here. That’s the nature of a globalized economy. The work that we have been doing since 2010 is geared towards enhancing competitiveness to seize opportunities in the ASEAN Economic Community,” DTI Undersecretary for Industry Development Group and Board of Investments Managing Head Adrian S. Cristobal Jr. said in his keynote speech.

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At the 3rd Philippine Quality Challenge (PQC) Awarding Ceremonies and Forum at the Traders Hotel Manila, (L-R) Judge & Member of Technical Working Group Mr. Reynaldo S. Palmario, PQC Awardee Eurotel Hotel Makati represented by its Managing Director Mr. William Go, DTI Undersecretary Adrian S. Cristobal Jr., Taters Enterprises, Inc. represented by its President Ana Maria C. Tanchanco, Clinic Systems, Inc. (Alabang Medical Clinic Branch) represented by its Administrator Mr. Francisco E. Montillano and Philippine Quality Award Foundation (PQAF) President Emeritus Mr. Filemon T. Berba.

Taters Enterprises, Inc. (TEI) is a home grown, family-owned franchise of the Taters Snack League fast-food chain. It started as a small take-out snack bar at the Greenbelt Cinema Makati in August 1994, founded by TEI’s President, Ana Maria Tanchanco. The store initially offered three snack favorites: popcorn, peanuts and fries, of a unique and distinctive taste and quality. Coupled with its all-American baseball theme, freshly cooked, tasteful food and modest pricing, it was an instant success to the cinema-going market.

Eurotel Hotel Makati is part of the fastest growing chain of Businessman’s Hotel in the Philippines, offering elegant yet affordable lodging facilities for individuals, couples, groups, tourists and travelers and is located right at the heart of the busy Metro Makati. With its unique and classy lobby and receiving area, EUROTEL boasts of its modern European elegance coupled with its traditional Filipino hospitality.

Alabang Medical Clinic (AMC)-Main Branch is the main hospital of Clinic Systems Inc. (CSI). CSI is composed of three Level 1 hospitals. Alabang Medical Clinic Main – 30 bed capacity, Alabang Medical Clinic Muntinlupa – 25 bed capacity and Alabang Medical Clinic Las Piñas - 25 bed capacity; and two (2) outpatient satellite clinics: Alabang Medical Clinic Biñan and Alabang Medical Clinic Almanza. Services include inpatient, outpatient and diagnostic healthcare services delivered on-site and at home, 24 hours, 7 days a week.

All of the Awardees are SMEs. The criteria has seven (7) categories; Management, Planning, Customer Focus, Measurement and Data Management, Workforce Focus, Operations Focus, and Business Results. PQC Awardees were recognized for adopting systematic approaches in some of the requirements of the PQC Criteria with the achievement of each approach’ corresponding better and meaningful result.

On its third year, the PQC, managed by the Competitiveness Bureau of the DTI, links various business organizations to work with teams of expert assessors to evaluate, assess, and improve their business processes and systems in pursuit of organizational improvement and performance excellence.

Five awardees were also recognized for passing the PQC Improvement Validation - EMS Components Assembly, Inc., Manila Catering Services, Sunlight Foods Corporation, Danilyn's Enterprises Inc. and University of the Philippines - National Engineering Center. The PQC Improvement Validation aims to continue their commitment to be better by sustaining strengths and addressing opportunities for improvement identified in the feedback report prepared by our third party volunteer Assessors and validators.

“The PQC sets the standards of excellence to guide Philippine organizations towards achieving world-class performance. These PQC awardees also share their management practices for other small, medium and large organizations to emulate. These practices can be a benchmark of those who dare to set their own management systems and practices against the best of the world,” Cristobal added. (END)